Priority supermarket access for vulnerable veterans

RSL Queensland 30 April 2020
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  • Health & wellbeing

Gold Card holders can now access priority services at Coles, IGA, Foodworks and Woolworths.

The Department of Veterans’ Affairs has been working closely with Australia’s major supermarket chains to ensure our most vulnerable veterans can access a range of priority assistance services. 

Gold Card holders can now take advantage of services such as priority online ordering, home delivery, in-store collection and access to a range of boxed basic grocery items delivered by Australia Post.

You might not see the Gold Card listed on supermarkets’ landing pages, but you will be able to identify yourself as a Gold Card holder during the registration process.

The initiative will give priority access to more than 120,000 veterans and war widows across Australia.

For more information on what each supermarket offers, visit their websites:

Coles offers home delivery or click&collect for online orders. They have also put together a Community Box of grocery and household items which can be delivered to your door by Australia Post. 

The Community Box includes milk, juice, cereal, spread, cereal bars, pasta or rice, canned vegetables, canned soup, canned fish or meat, canned fruit, baked beans, tortilla wraps, tea or coffee, biscuits, toilet paper, soap and cleaning spray.

Foodworks offers home delivery of orders placed online, by phone or email.

IGA offers home delivery of four different package options:

Essentials – milk, bread, butter, eggs, cereal, fruit, vegetables, soup, toilet paper.

Pantry Plus – milk, bread, butter, eggs, cheese, juice, fresh meat, fresh fruit, fresh vegetables, canned fish, soup, cereal, rice, pasta, pasta sauce, tea, coffee, chocolate, biscuits, frozen meals,  toilet paper, tissues, toothpaste, soap.

Dog or Cat – wet and dry pet food.

Woolworths offers home delivery or pick-up of online orders.