Department of Veterans' Affairs (DVA) Advocacy
Our free advocacy service can help you navigate the DVA claims and appeals process and ensure you get the best possible outcome.
We can support you online, in person and over the phone.
Compensation claims made easy
RSL Queensland’s DVA Advocacy team offers free support to help you complete and lodge service-related compensation claims with the Department of Veterans’ Affairs (DVA).
If you need assistance to prepare or lodge a claim, or require more comprehensive support with a claim or appeal, our qualified Compensation Advocates are here to help you every step of the way, at no cost.
Contact us for expert guidance on compensation, benefits and support services to ensure you receive the assistance you need.
Why contact RSL Queensland
Completely free
RSL Queensland’s DVA Advocacy service is provided for you at no charge.
Convenient and easy
Dedicated Advocates help you manage paperwork and guide you through the process.
Certified specialists
RSL Queensland Advocates are certified and knowledgeable about DVA compensation processes.
Empathetic care
We take time to understand your individual circumstances.
We understand veterans
Our Advocates are highly trained employees with a mix of learned or lived understanding of military service.
Access more support
We can link you to support services and social connection opportunities to holistically improve your quality of life.
In 2024, we lodged 6,152 DVA claims and appeals on behalf of veterans and their families.
Let us help you with yours.
RSL Queensland services formally accredited
Two of RSL Queensland’s services are now formally accredited through the Quality Improvement Council (QIC).
Staff who want to listen and help
Joanne Settgast on why she decided to become a Compensation Advocate.
Four reasons to use an RSL Queensland Compensation Advocate
RSL Queensland's free advocacy service can help you navigate the DVA claims process and ensure you get the best possible outcome.
I come under three acts, which I didn't know. My Compensation Advocate was able to split up my service into the acts and understand what information I needed to provide, which really sped up my claims.
- Vincent Hale,
veteran
Get the support you need
Lodging a DVA claim?
Get help with your DVA claims from our highly trained Compensation Advocates.
Learn moreLodging a DVA appeal?
Get advice and assistance with the appeals process if your DVA claim is unsuccessful.
Learn moreFrequently asked questions
What is an advocate?
What is an advocate?
RSL Queensland Compensation Advocates are certified individuals who have undertaken nationally recognised training to assist you in accessing compensation and wellbeing services.
These advocates have completed units of competency from the Course in Military Advocacy through the Advocacy Training and Development Program (ATDP).
Where are advocates located?
Where are advocates located?
RSL Queensland has trained Compensation Advocates in 12 cities throughout Queensland who can support you in person, online or over the phone.
Many RSL Sub Branches and District Offices also have trained volunteer advocates who can help you.
Can I get assistance remotely?
Can I get assistance remotely?
Yes, our DVA Advocacy service is available online and over the phone.
Please email vs@rslqld.org or call 134 RSL (134 775) from 8am-5pm Monday to Friday.
Can I get help at a Sub Branch?
Can I get help at a Sub Branch?
Other services that might interest you
RSL Queensland has a suite of services designed to support veterans and their families.
Services
RSL Be:Well
This veterans’ program helps you optimise your wellbeing, providing modules across a range of key health topics.
Services
Employment support
Get free, tailored support to find meaningful work. Help is available for veterans and veteran or Defence partners.
Services
Veteran & Family Wellbeing Centres
Enjoy easy access to support from RSL Queensland, Mates4Mates and other organisations, all under one roof.
Services
Housing and accommodation
Access emergency housing support plus short- and long-term accommodation options in locations across Queensland.
RSL Queensland’s DVA Advocacy service is
accredited by the Quality Improvement Council (QIC).
