Careers at RSL Queensland
Want a career that’s truly rewarding? Join our supportive, purpose-driven team and help RSL Queensland change the lives of veterans and their families.
A century of support and innovation
Our people and culture reflect our purpose – to support veterans and their families through care, commemoration and camaraderie.
After more than a century, this purpose is as strong as ever. And we’re fulfilling it in ever-evolving ways – like providing life-changing support services, funding world-first research and using advanced technology to help more veterans through better methods.
We’re a dynamic, not-for-profit organisation delivering innovative programs and initiatives for veterans or their families. Whether they need employment, emergency financial aid, online health and wellbeing resources or social connection activities, our award-winning services and partner programs deliver real, lasting outcomes.
Powered by Australia’s most successful prize home lottery, we have the resources to reach our ambitious goals. As a member of our team, you’ll have access to advanced technology, skilled co-workers, interesting projects and the opportunity to expand your career.
And most importantly, you’ll be making a real difference in the lives of veterans and their families.
Who we are
RSL Queensland is a team of big hearts and bright minds united in their commitment to supporting Australia’s veterans and their families.
We’re a diverse team of experienced professionals – long-standing advocates for veterans and their families, civilians and ex-Defence personnel, passionate creatives and strategic thinkers. We work right around the state, from the south-east corner up to the far north and, collectively, draw on decades of experience.
Our diversity and our collaborative approach are a big part of what makes RSL Queensland a great place to work. Our different perspectives, experiences and professional expertise all contribute to making our organisation richer.
Purpose is priority
A career with RSL Queensland gives you the opportunity to make a difference in people’s lives – whether you’re working directly with veterans, members or Dream Home Art Union supporters, or making an equally valuable contribution behind the scenes.
People and purpose come first at RSL Queensland, and this defines our culture and values. Embracing collaboration and innovation, we work as one to create the change veterans need. We’re not afraid to go the extra mile or seek better ways of doing things. We look out for each other, we value all voices and respect different perspectives, and everything we do, we do with heart.
We are truly committed to making all employees feel empowered to bring their whole and best selves to work, in an environment where they are safe and cared for and truly belong.
Empowering you
Our team describes us as open, flexible, supportive and empowering. They’re just some of the things people love most about working at RSL Queensland.
Depending on your role, you’ll have the tools and flexibility to work in a hybrid way that balances your lifestyle and the requirements of the team.
We’ll enable you to develop new skills and challenge yourself to achieve your very best. You’ll work on meaningful programs of work with colleagues from across the organisation, broadening your on-the-job experience. You’ll also have access to leading technology solutions that free you up to focus on what matters.
Employee benefits include:
- Flexible working arrangements
- Option to salary package up to $15,900 per year on living expenses, and claim further tax-saving benefits
- Three days of gifted leave at Christmas
- Up to 10 days of paid training and deployment leave for ADF Reserve members
- Option to purchase lifestyle leave
- Extensive training and development opportunities
- Financial support and study leave to undertake higher educational courses related to your work
- Recognition and reward program
- Free Employee Assistance Program
- Peer Support Program
- Access to Benefits Hub, which offers discounts on a wide range of services and at hundreds of leading stores
- Regular social and wellness events and activities
Key recognition
Australian Business Awards
Recognised as an Employer of Choice – 2023
Women in Technology Awards
Employer of Change category – Winner, 2023
Australian HR Institute Awards
Best Employee Experience Strategy category – Finalist, 2023
Australian Financial Review
Most Innovative Companies Awards – Finalist, 2021 and 2019; Special Award for Best Marketing Innovation, 2021
Chanara Hawkes uncovers the qualities of a compensation advocate
Despite only starting the role almost ten months ago, Chanara Hawkes says she has found her purpose in helping veterans as a Compensation Advocate.
Staff who want to listen and help
Joanne Settgast on why she decided to become a Compensation Advocate.
Standing shoulder to shoulder with our peers
Life can get tough for everyone at times, and often a friendly chat is just what you need to turn the corner. And for RSL Queensland employees, that’s where the Peer Support Program comes in.
Advocate delivers financial security for veteran family
How one RSL Queensland Compensation Advocate delivered financial security to the family of a dying veteran.
An important role that makes a difference
Removalist turned Compensation Advocate Oliver Hall on landing a job with heart.
Fifteen years of care, commemoration and camaraderie
Every day, the RSL Queensland team work hard to provide care, commemoration and camaraderie to veterans and their families.
Living the values of commemoration
How the RSL Queensland team preserves the memory of our veterans and brings commemoration to life.
Veteran gives back as an Advocate
Navy veteran Peter Blackwell describes what life is like for one of RSL Queensland's Wellbeing Advocates.
Facilities Manager Matt Sparnon reflects on 15 years at RSL Queensland
After walking in for his first day at RSL Queensland back in 2010, Facilities Manager Matt Sparnon has spent the last 15 years ensuring all of RSL Queensland’s facilities are safe, secure and foster a supportive and productive environment.
