RSL Employment Program Terms and Conditions

The RSL Employment Program Terms and Conditions outlines the specific rules, terms and conditions of the RSL Employment Program Service. These are in addition to the terms specified in the RSL Queensland Client Services Agreement.

The RSL Employment Program is a partnership between you and RSL Queensland. To assist a successful experience in the program, the service requires a commitment from both parties.

If we notify you of these terms, your participation in the service constitutes acceptance of these terms and conditions.


RSL Employment Program Overview:

The RSL Employment Program strives to secure clients into meaningful engagement through connections to employers, upskilling and connections to vocational industry providers, overseen by RSL Queensland, based on client needs. 

Furthermore, RSL Queensland acknowledges there may be a requirement to provide a referral for potential participation in either Department of Veterans’ Affairs work rehabilitation programs or additional clinical support through Open Arms, whilst you are accessing the RSL Queensland Employment Program.


1  Eligibility:

Current and ex-serving Defence members

To be eligible, you must:

  • be an Australian resident;
  • be an ex-serving member of the Australian Defence Force (ADF) not in regular employment OR a current ADF member with a confirmed discharge date;
  • have exhausted all Defence Force Transition Program (DFTP) entitlements; and
  • not currently in a DVA Work Rehabilitation Program.

Defence partners

To be eligible, you must:

  • be an Australian resident;
  • not be in regular employment;
  • be married or the de facto partner of a current or ex-serving ADF member.

The RSL Employment Program is a multi-faceted program with various vocational services created to suit various levels of employment need. The determination of level of service engagement is reasonably determined by RSL Queensland based on its resources and its understanding of your needs. Provided RSL Queensland acts reasonably, you acknowledge that you have no right to challenge any decision as to whether you are able to engage in any part of the RSL Employment Program.


2  Our obligations to you:

  • We will support you within the program’s service level framework and respond to you in a timely manner;
  • We will ascertain your needs and allocate an industry provider to support you in your career journey;
  • We will be there to help and listen to your employment goals.


3  Your obligations:

  • You will actively participate in the program, respond in a timely manner to the RSL Queensland staff member and complete any activities to the best of your ability and in a timely manner;
  • You declare that any information submitted during the RSL Employment Program is true and complete in all respects;
  • You will complete and return all relevant documentation required to engage in the program;
  • You will stay in contact with us and advise of any changes to your personal situation as they relate to your eligibility for the program;
  • You will take responsibility for yourself and the results of any decisions you make.


Costs, Charges and Service Termination:

  • RSL Queensland does not charge a fee for thes RSL Employment Program. However, in some instances where additional training and development is required after completing the program, you may need to cover or contribute to costs. This will be assessed on a case-by-case basis with you. You are under no obligation to undertake the training and development service;
  • You may cease using this service or any of RSL Queensland services at any time and for any reason by giving us written notice;
  • We may cease providing you with this service if you do not comply to the Terms and Conditions of this service and/or the terms set out in the RSL Queensland Client Services Agreement; and
  • RSL Queensland will not accept any responsibility for any liability arising from your failure to comply with these Terms and Conditions or the terms specified in the RSL Queensland Client Services Agreement.