RSL Queensland Annual Report 2020

21 RSL Queensland Annual Report | 2020 RSL Queensland Strategic Plan 2020 Progress Relevance Transform the lives of veterans so that their average quality of life score matches that of the general population. 01 Impactful Veteran Outcomes 04 Contemporary And Scalable Service Delivery 02 Reimagined Membership 05 Reinvigorated Brands 03 Veteran Peak Body 06 Grow Lottery, Diversify Revenue, Invest Wisely Enablers Are Foundations required to deliver our pillars Pillars Are Outcomes we will achieve in the next 5 years Sustainability Continue to grow a sustainable business that enables both relevance and influence to flourish. Pillars and Enablers Influence Become the leading voice representing the interests of the Australian Defence community and the ESO community as a whole. Our Purpose A bright future and enduring legacy for all veterans and their families. Our Vision Be the most valued and trusted partner to enrich the Australian Defence family’s quality of life. RSL Queensland developed our Strategic Plan in 2019 as our blueprint for the coming years, as we chart a strategic course to become more relevant to veterans and establish ourselves as the leading voice in our sector. We’re working towards delivering outcomes that positively impact quality of life for veterans and their families, and to transform our membership, significantly improving the way we support and work with our Sub Branches. STRATEGIC PLAN / /